Course Information

Introduction

This five-day course gives managers practical skills to motivate their teams. You will learn to identify what drives each person, remove common demotivators, and build daily routines that sustain engagement. Content is focused on real interactions: one-to-one coaching, team design, recognition and simple measurement. Stronger motivation reduces turnover, improves delivery and makes everyday management easier.

Objectives

1. Assess team and individual motivation using a short diagnostic and interpret the results.
2. Diagnose root causes of disengagement and prioritise the highest-impact fixes.
3. Create individual motivation plans that link tasks, goals and recognition to each person’s drivers.
4. Lead coaching and feedback conversations that increase commitment and follow-through.
5. Define and track three practical metrics to measure motivation and test interventions.

Who Should Attend?

1. First-line managers / team leaders who directly supervise 4–12 people.
2. Project managers responsible for cross-functional delivery teams.
3. People managers in HR or People Ops working on engagement and retention programs.
4. Customer support or operations supervisors facing high turnover or burnout.
5. Engineering leads or product managers with direct-report responsibilities.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection

Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.